Key Responsibilities:
Administrative Support:
Assist with general administrative tasks, including data entry, filing, document management, and maintaining office supplies.
Respond to phone calls, emails, and inquiries in a professional and timely manner, redirecting as necessary.
Schedule and coordinate appointments, meetings, and travel arrangements for team members as requested.
Prepare and distribute correspondence, reports, and other documents as needed.
Office Operations:
Maintain the cleanliness and organisation of the office space, including common areas and meeting rooms.
Monitor and replenish office supplies, ensuring availability for staff and visitors.
Coordinate and manage incoming and outgoing mail, packages, and deliveries.
Assist in maintaining electronic and physical filing systems, ensuring accuracy and accessibility of documents.
Data Entry and Reporting:
Accurately enter and update data in various systems and databases, ensuring data integrity and confidentiality.
Compile data and generate reports as requested, providing accurate and timely information to support decision-making and evaluation processes.
Assist in data analysis and quality assurance activities to ensure data consistency and reliability.
Collaboration and Communication:
Collaborate with team members across different departments to support their administrative needs and ensure effective communication.
Attend meetings and take minutes as required, ensuring accurate and detailed records of discussions and action items.
Contribute to a positive and collaborative work environment by actively participating in team discussions and initiatives.
Continuous Improvement:
Identify opportunities for process improvement and efficiency within the administrative functions, making recommendations and implementing changes as appropriate.
Stay updated on relevant policies, procedures, and regulations, ensuring compliance in administrative tasks and activities.
Seek learning and development opportunities to enhance knowledge and skills in administrative processes and tools.
A Level 3 Certificate or higher preferred; additional certifications or courses in office administration is a plus.
Excellent organisational skills with the ability to prioritise tasks and meet deadlines in a fast-paced environment.
Strong attention to detail and accuracy in data entry and documentation.
Strong computer skills, including Google Workspace - (Docs, Sheets, Calendar, Slides, Forms), Asana, basic WordPress admin, and familiarity with basic office equipment.
Excellent verbal and written communication skills, including professional phone etiquette.
Ability to work independently with minimal supervision and as part of a team.
Strong problem-solving skills and the ability to adapt to changing priorities.
Demonstrated reliability, punctuality, and professionalism in previous work experiences.
4-8 hours/ week
Getting started:
The first step is to express your interest by filling out the form below.
We will then put you in touch directly with the organisation for more information on the role and how to proceed.
Ref: 817
Administration